Service Agility: An Independent Contact Center Consulting, Training and Outsourcing Firm

Upcoming training event in Ponte Vedra Beach exclusively for those running smaller contact centers (100 agents or less). From March 6-7, 2012, the Service Agility team will be presenting a great new session that combines theory and discussion with take-away tools for scheduling and quality monitoring. For more information Click Here

Need to stay up to date on the latest technology and best practices? Join us in Orlando from April 23-26 at the Contact Center Association Conference and Expo. We will be presenting sessions and offering up some free 30 minute consultations. For more info and to register Click Here

Do you have a great understanding of contact centers and a desire to help clients as a consultant? We are looking for the best in the industry. If you have at least 8 years of experience running a highly-regarded center, send your resume to us at info@serviceagility.com.